As soon as you can. When you’ve landed on your moving date, let us know using this form. Here you'll be able to tell us whether you want to cancel your electricity with Toast or keep us and move to a new address. The earlier you do that, the quicker we can get everything sorted.
Nope! Cancellation fees suck.
We service homes and small businesses equipped with smart meters in Wellington, Porirua, the Hutt Valley, Kāpiti and Horowhenua, Wairarapa, Christchurch and Mid-Canterbury. Enter your new address, and we'll be in touch if we can't supply power.
No, we’ll leave the power on and ready for the next people to move in. However, it won’t be under your name — if you’ve registered your move with us, we’ll make sure that your account moves with you. To do that, all we need is a final meter reading from your old place.
If you have a smart meter you don't need to do anything as we'll get your reading automatically. If your meter isn't smart, please email us your final meter read at hello@toastelectric.nz and we'll record the meter read. If your final meter reading seems unusual compared to what you've typically used at this address, we may need to send a technican to confirm your reading. Be aware, that there is a fee for this which will be added to your final bill.